Return and Refund Policy

Last updated: November 4, 2026

At Lairify, we want you to be completely satisfied with your purchase. If your clothing item does not fit as expected or you are not fully satisfied, we accept returns and size exchanges within the United States according to the terms below.

1. Return Window & Item Condition

  • 30-Day Window: You have 30 calendar days from the date of delivery to request a return or exchange.
  • Condition (New Only): Returned garments must be unworn, unwashed, free of stains or odors (perfume, smoke, deodorant), and returned in their original packaging with all brand tags firmly attached.
  • Eligible Reasons: We accept returns for both defective items (damaged, misprinted, or wrong items sent) and non-defective reasons (change of mind or size/color exchanges).

2. Return Method, Label & Address

  • Method: All returns must be sent by mail. In-person drop-offs are not accepted.
  • Return Shipping Label: Obtaining the shipping label and paying return postage is the customer’s responsibility. Customers must purchase a trackable shipping label (USPS, UPS, FedEx) to ship the item back.
  • Return Mailing Address: Please send authorized returns to:

Lairify Returns Department
Address: 9195 Crocus Ct, Fort Myers, FL 33967, United States

3. How to Initiate a Return or Exchange

  1. Email Us: Contact support@lairify.com with your Order Number and the reason for the return (or the new size requested). For damaged or defective items, please attach clear photos.
  2. Mail the Item: Securely pack the unworn item with tags attached and mail it to our return address above.
  3. Share Tracking: Email your return tracking number to support so we can track the arrival.

4. Refunds, Replacements & Fees

  • Restocking Fee: $0.00 (No Restocking Fee). We never charge restocking or processing fees.
  • Refund Timeline: Once your returned garment is delivered to our facility, your refund will be automatically processed back to your original payment method within 7 business days.
  • Replacements: For defective items or size exchanges, a replacement garment will be dispatched once the original return is received.

5. Contact Us

If you have any questions regarding your return or exchange, please reach out to our team:

  • Email: support@lairify.com
  • Phone: +1 (239) 267-1043
  • Business & Return Address: 9195 Crocus Ct, Fort Myers, FL 33967, United States
  • Customer Support Hours: Monday – Friday: 9:00 AM – 5:00 PM (EST)